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BayJen Web - a division of BayJen e-Services, LLC

Almost anything you want to do is one click away. Editing a page? One click. Getting help? One click. Adding formatting to your text? One click.

More time is spent making BayJenWeb.com quick and easy to use than on any other part of BayJenWeb.com.

Ease of use features include:

The toolbar

The toolbar gives you one-click access to the functions you need.
toolbar image

The toolbar appears at the top of every page in your website.

Only you can see it.

Everything you need is just a click or two away.

toolbar2 image

Compare editing a page using the BayJenWeb.com toolbar with any other site builder.

This example shows you the steps for editing a page:

BayJenWeb.com toolbar method Other Site Builder Method
  1. Click the “Edit Page” button in the toolbar at the top of the page
  2. Edit the page using the easy page editor then click “Save.”

  1. Write the page address down.
  2. Go to your site builder (type in the address of your site builder in your browser then click “Go.”)
  3. Go to the login screen.
  4. Login to your site builder (enter your user name and password then click "Login")
  5. Go to website editing mode.
  6. Go to your page list.
  7. Find the page you wrote down then click to edit that page.
  8. Edit the page, then click to save it.
  9. Click to promote changes to your site.

Editing with BayJenWeb.com is easier and faster because of the one-click toolbar technology.

One-click Help

Two types of one-click help is available:

easy help image

1.  Page Specific Help 
for the task you are doing.

Click the "Help" link in the top right corner to be taken to the help center:

5 kinds of support:

  • "Getting Started" tutorial
  • online documentation (55 chapters)
  • knowledge base (250+ articles)
  • frequently asked questions
  • free online technical support staff with support question history
specific help image

2.  Smart Help

The most relevant help document is always displayed with the feature you are working on. It is one click away.

easy design help image For example, if you are editing your current template, the one-click help will bring you directly to the help document "Site Design / Templates", because it is the most relevant to that task.

Easy Editor

The easy editor works just like your favorite word processor. When you click to edit a page, the easy editor appears. You can immediately start using it like you would your word processor:

easy editor image

No downloads or installations required.

With the easy editor you can:

  • Change fonts and colors
  • Change font size
  • Bold, italicize, underline
  • See the HTML source
  • Align left, center, or right
  • Add bullets and lists
  • Add links, special characters
  • Insert/Edit Flash

Ease of Use Guidelines

All these techniques are used to maximize ease of use:

  • More time is spent making BayJenWeb.com easy to use than on any other feature.
  • Live user testing is used to test ease of use
  • The site builder is improved daily using user feedback
  • Provide easy to understand help pages with pictures and step by step help

Ease of use goals

These are some of our stated goals:

  • A basic website must not take longer than five minutes to set up
  • Editing a web page must not take longer than one minute
  • Make it so easy that your mom, dad and friends can use it

The last one, while humorous, is the leading force of innovation in ease of use.